Help

Welcome to the AddonsForCode.com Support Center! We’re here to help you with any questions or issues you may have while using our platform. Below, you'll find answers to some frequently asked questions (FAQ). If you need additional help, feel free to reach out to us through our support channels.

Frequently Asked Questions (FAQ)

1. How do I buy products on AddonsForCode.com?

To purchase a product:

1. Create an Account: Sign up for an account by clicking on the "Sign Up" button at the top of the page.

2. Browse Products: Browse our marketplace to find the add-ons, themes, or translations you need.

3. Add to Cart: Click on the product you want to purchase and add it to your cart.

4. Checkout: Proceed to checkout and select your preferred payment method (Stripe, PayPal, or cryptocurrency).

5. Download: After completing your purchase, you’ll be able to download the product from your account dashboard.

2. How do I become a seller on AddonsForCode.com?

If you're a developer or creator and want to sell your products:

1. Create a Seller Account: Sign up for a seller account by selecting "Become a Seller" on the homepage.

2. Upload Your Product: After logging in, you can upload your add-on, translation pack, or theme.

3. Set Your Price and Details: Provide detailed information about your product, including price, description, and screenshots.

4. Wait for Approval: Our team will review your submission. Once approved, your product will be listed for sale on the platform.

3. What payment methods do you accept?

We accept the following payment methods:

• Stripe (Credit and Debit Cards)

• PayPal

• Cryptocurrency (Bitcoin, Ethereum, and other supported cryptocurrencies)

4. How do I request a refund?

If you are eligible for a refund, follow these steps:

1. Contact Support: Email us at support@addonsforcode.com within 7 days of your purchase.

2. Provide Information: Include your order number, reason for the refund, and any relevant details to support your request.

3. Wait for Review: Our team will review your request and respond within 3 business days.

Please see our full Refund Policy for more details.

5. How do I download my purchased products?

Once your purchase is complete:

1. Log In: Go to the "Account" section of our website.

2. Access Downloads: Under "My Orders," you'll find a list of products you've purchased.

3. Download the Files: Click the download link next to the product to get your purchased add-on or theme.

6. I’m having trouble with my product. What should I do?

If you're facing issues with a product you've purchased:

1. Check Documentation: Many products come with documentation or installation guides. Make sure you’ve followed all instructions carefully.

2. Contact the Seller: If the issue persists, you can contact the product seller directly through their product page.

3. Reach Out to Support: If you need further assistance, contact our support team at support@addonsforcode.com. We’ll help resolve any issues related to your purchase.

Contact Support

If you can’t find the answer you're looking for, or if you need further assistance, our support team is here to help. You can reach us via the following methods:

• Email: support@addonsforcode.com

• Live Chat: Available on the bottom-right of your screen (during business hours)

• Help Center: Visit our Help Center for more guides and troubleshooting articles.

Business Hours

• Monday to Friday: 9 AM – 6 PM (UTC)

• Saturday & Sunday: Closed

Additional Support

For more specific technical support or issues related to your account, please make sure to provide the following when contacting us:

• Order number or transaction ID

• A clear description of the issue

• Any relevant screenshots or error messages

We aim to resolve all issues as quickly as possible and appreciate your patience.